Please contact us at:

Our office hours are 6:OOAM to 6:OOPM EST, Monday thru Friday
Phone: 215-412-8400
Toll Free: 800-523-5874
Fax: 215-412-8450
E-Mail: sgkcck@aol.com
Mailing Address: P.O. Box 550, 1560 Industry Road, Hatfield, PA 19440

General Ordering Information

Ordering

  • No Minimum Order is Required.
  • Confirmation Orders are Not Required.
  • Standing and blanket orders are encouraged. The benefits offered you on these types of orders are minimization of paperwork, quantity discounts and firm pricing for the period of the order regardless of price fluctuations in the market

C.O.D. orders are accepted and will be shipped by either UPS or Federal Express; Customers' choice.

Pricing:

Every effort will be made to keep prices firm, but they are subject to change without notice.
Unless instructed otherwise, we will ship items that have increased in price as long as the increase is no more than 10%. When any increase is greater than 10%, we will contact you for authorization to ship.

Terms and Conditions: Terms of payment are net 30 days.

Orders will be shipped F.O.B. Hatfield, PA with transportation charges prepaid and added as a separate item on the invoice. All shipping charges are the exact cost of charges from the carrier that we have incurred.

Personal orders and checks are accepted with proper identification. We are pleased to announce that we accept American Express, MasterCard, and VISA for your convenience.

Business Classification: Woman owned - small business.

Returns - Breakage - Discrepancies:

Returns may not be made without prior authorization. To make a return, please repackage very carefully and include the following information:

  • Customer's name and address.
  • Customer's phone number.
  • Original purchase order number.
  • EMS invoice number.
  • Items that are ordered in error and are returned are subject to a 15% restocking charge.
  • Returns are not accepted after 60 days from the day of invoice.
  • Shipments should be inspected immediately upon receipt.
  • All breakage and discrepancy claims should the be made promptly. We can not be responsible for shortage or breakage of which we have not been informed within 7 days after receipt of shipment.

Legal Liability:

All EMS products are offered for research work only and not for clinical, food, cosmetic, household, or drug use. We offer no warranty and accept no responsibility for their use.

All the information and references presented in this catalog have been complied from sources considered reliable to the best of our knowledge.

It is the users' responsibility to determine the suitability of any material or procedure recommended.